Frequently Asked Questions

Find answers to common questions about our Panasonic electronics and services.

Do all Panasonic products come with a warranty?

Yes, all new Panasonic products purchased through our store include a standard manufacturer's warranty, typically covering parts and labor for 12 months.

How can I register my new device?

You can register your product on our website using the serial number found on the packaging or the device itself to receive firmware updates and warranty support.

Are the batteries included with consumer electronics?

Most portable electronics include the necessary batteries or charging cables. Please check the 'What's in the box' section on the specific product page.

Can I upgrade the firmware on my Panasonic camera or TV?

Yes, firmware updates are released periodically to improve performance. These can be downloaded via the support section or directly through your device's Wi-Fi settings.

Do you offer installation services for large appliances?

Professional installation is available for select large appliances and home theater systems in specific regions for an additional fee.

What should I do if my product arrives damaged?

Please contact our support team within 48 hours of delivery with photo documentation of the damage to initiate an immediate replacement process.